As members of the National Association of the Remodeling Industry, we have pledged to observe high standards of honesty, integrity and responsibility in the conduct of business by adhering to the NARI Code of Ethics:
- Promoting in good faith only those products and services that are known to be functionally and economically sound, and that are known to be consistent with objective standards of health and safety.
- Making all advertising and sales promotion factually accurate, avoiding those practices that tend to mislead or deceive the customer.
- Writing all contracts and warranties so that they comply with federal, state, and local laws.
- Promptly acknowledging and taking appropriate action on all customer complaints.
- Refraining from any act intended to restrain trade or to suppress competition.
- Attaining and retaining insurance as required by federal, state, and local authorities.
- Attaining and retaining licensing and/or registration as required by federal, state, and local authorities.
Watch out for the proverbial guy working out of the back of his pickup truck. Chances are good that he is neither licensed nor insured, and not a member of NARI. All these things are for your benefit and protection as a consumer.
